The present terms and conditions of sale apply between the seller (Anne Kerdilès Couture SARL) and the buyer (any individual placing order on the site).
Any reproduction, complete or incomplete, of the site contents is systematically subject to Anne Kerdilès Couture SARL permission. However, some hypertext links towards the site are allowed without specific request.
1. Terms acceptance
The buyer acknowledges having read these general terms and conditions of sale when he places order, and declares to fully accept them without reservation.
Products sold are those that figure on the site https://www.annekerdilescouture.com
the day the buyer visits the site. Products sold on the site https://www.annekerdilescouture.com
are PDF sewing patterns, i.e. digital downloadable patterns, and printed sewing patterns, i.e. physical. These sewing patterns are reserved for a strictly private use. Any reproduction, complete or incomplete, and any commercialisation and/or sale of Anne Kerdilès Couture patterns, are absolutely forbidden. Any commercialisation and/or sale of clothes made with a pattern from Anne Kerdilès Couture is strictly forbidden as well.
Non contractual photos.
Order validation constitues acceptance by the buyer of the actual terms and conditions. Order is regarded valid when payment is receipt.
> PDF sewing patterns
PDF sewing patterns (digital) sold on the site https://www.annekerdilescouture.com
are not subject to shipping. Once the order is accepted and payment receipt, PDF pattern(s) will be automatically and immediately send to the buyer via e-mail. The latter will receive an e-mail on the e-mail address given while ordering. The buyer must check the spams file of his e-mail address where the e-mail can sometimes arrives. This e-mail will contain a link downloadable three (3) times. The buyer has to download and to save the PDF file on his personal computer. Links can not be downloaded on mobile devices (smartphone, tablet). They have to be downloaded on a computer.
> Printed sewing patterns
When the payment is receipt (that constitues acceptance of the order on the site https://www.annekerdilescouture.com
, Anne Kerdilès Couture will ship the product(s) to the buyer at the delivery address given while ordering within seven (7) business days, according to availability, unless otherwise specified on the site the day of the order. If this period was extended, Anne Kerdilès Couture will keep the buyer notified via e-mail. This delay could not lead to an order cancellation/invalidation, or damages payment or any price discount.
Product(s) is(are) shipped via the french post (La Poste) in “lettre verte” for France and priority mail for European Union and the rest of the world, to the delivery address the buyer gave when he placed order. It is the responsability of the buyer to give a correct and complete postal address while ordering. Anne Kerdilès Couture will not be liable for a lack of delivery due to a wrong or incomplete postal address given by the buyer. Anne Kerdilès Couture company will not be liable for delivery delays because of the carrier, such as strikes, loss of the goods, bad weather…
Shipping rates applied depend on the weight of the order, the destination and fees applied by La Poste the day of the order.
When order is receipt, the buyer must check the wrapping and the good condition of product(s) delivered. If wrapping and/or goods are damaged, the buyer must notify the carrier at the time of delivery.
Anne Kerdilès Couture patterns can be shipped in France and worldwide.
Payments on the site https://www.annekerdilescouture.com
are fully secured and can be made throught payment methods proposed: via credit card thanks to payment plateform Stripe and via Paypal either with a Paypal account if the buyer owns one or by credit card. Both payement methods are fully secured.
7. Revocation and returns
> PDF sewing patterns
Revocation doesn’t apply for PDF patterns since they are digital and automatically and immediately sent after order validation. Cancellation and refund of an order of PDF patterns are therefore impossible.
> Printed patterns
The buyer has 14 days after receiving his order to return it to Anne Kerdilès Couture for exchange or refund, at his own expense, under the conditions that the goods are not damaged, do not show any sign of use and/or envelop opening. To proceed to the return, the buyer will have to first notify Anne Kerdilès Couture via e-mail at firstname.lastname@example.org
. Anne Kerdilès Couture will then contact the buyer to give him the postal return address.
When returned goods are receipt, Anne Kerdilès Couture agrees to refund the order (expect the initial shipping fees) via the payment method used at the order, within 14 days, under conditions that the goods are not damaged, do not present sign of use and/or envelop opening. The goods has to be in perfect resale condition. If returned printed patterns show any sign of use and or envelop opening, products return will then be null and void and Anne Kerdilès Couture will have therefore the right to not accept the return.
8. Protection of personal data
Any personal informations concerning the buyer and given by the buyer (email, name, address…) are used for the order processing only and are in no case divulged to third parties. In compliance with the law “Informatique et Libertés” n°78-17 of 6th January 1978, le the buyer has the right to access, modify, rectify and delete data concerning himself.
These General Terms and Conditions of sale are subject to the French law. Any litigation between Anne Kerdilès Couture and the buyer would be subjected to the relevant court.
10. Intellectual property
11. Legal information
Anne Kerdilès Couture – SARL au capital de 1000 €